Cancellation and Refund
At KryptoMindz Technologies, we value our customers and their satisfaction is our utmost priority. We also acknowledge the fact that the services you acquire might fall short of your expectations or you might decide to cancel your subscription for any other reason. Keeping that in mind, we have designed our cancellation and refund policy as follows:
We offer a flexible cancellation policy to our customers. You may cancel your subscription or order at any time. If you wish to cancel before your next billing cycle or renew date, please send us a notification email at least 72 hours prior to the billing or renewal date.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, our refund policy varies depending on the product category:
1. Subscription Products: Refunds for subscription services will be given on a prorated basis, depending upon the duration spent since the start or renewal of the subscription.
2. One-Time Purchase: For one-time purchases, you may request a refund within 7 days of the purchase. If you are unsatisfied with the service for any reason, and you are within the 7 day period, you can get a full refund.
It’s important to note that we reserve the right to refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles KryptoMindz Technologies to a corresponding counterclaim.
Please note that all refund requests should be sent to info[at]kryptomindz(.)com. It may take upto 30 working days for the refund to be processed.
By purchasing any products/services from KryptoMindz Technologies, you agree to understand and accept this policy. Failure to read this policy does not exclude you from the terms presented within it.
We advise our customers to understand this policy properly and get in contact for any clarifications.
Remember, we're here to help you with our services! Contact us at info[at]kryptomindz(.)com for any queries.